Delivery And Returns
Once payment has cleared through our secure Payment Gateway (Barclays EPDQ or PayPal), and subject to availability, the ordered items will be dispatched to the address supplied by the customer during the checkout process within 2 working days. We cannot accept liability for undelivered or misdelivered items due to incorrect customer addresses.
All our orders are sent Free of Charge by Royal Mail or courier to the UK mainland. If you are ordering outside of the UK mainland then we add an additional charge to your order to go towards the postage costs. The postage charges we apply are £2 per item to orders within Europe, and £3 per item to orders anywhere else in the world. Please note, these costs are subject to change without advance notice.
Once the items have been dispatched, we cannot be held responsible for any delays incurred by the postal or courier services.
Please allow up to 28 days for delivery. If your item has not arrived after 28 days, please contact us.
Should any of our materials prove defective (excluding normal wear and tear) just contact us and then return the faulty product. We will replace the product free of charge.